FAQ
Family Cafe
Cafe & Party Room Questions
Common questions about our Family Cafe in Desa Tebrau.
Mon, Wed, Thu: 12:30 PM – 9:30 PM. Fri, Sat, Sun & Public Holidays: 11:00 AM – 9:30 PM. Closed on Tuesdays.
Contact the Family Cafe at +60 11-5858 3463 to confirm current ingredients, preparation details or certification needed for your group.
You can book via WhatsApp at +60 11-5858 3463 or visit us in person. We recommend booking at least 1 week in advance.
Our indoor playground is suitable for children of all ages, with separate areas for toddlers and older kids.
Yes, you are welcome to bring your own cake. We also offer cake add-ons in our party packages.
Current published birthday-space prices range from RM720 to RM4,500. The amount depends on the space, membership status and weekday or weekend/public-holiday date.
Yes, there is ample parking space available at our Desa Tebrau location.
The playground is designed for children. Adults are welcome to supervise from the cafe area.
Yes, walk-ins are welcome for the cafe and playground. Party room bookings require advance reservation.
We accept cash, online banking, and e-wallets (Touch 'n Go, GrabPay).
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Inflatable Rental
Rental & Delivery Questions
Common questions about our inflatable castle and equipment rental services.
We offer inflatable bouncy castles in various sizes, bubble machines, and foam machines for events.
Yes! Delivery, setup, and teardown are all included in the rental price. We serve all of Johor.
We recommend booking at least 3-5 days in advance, especially for weekends and holidays.
We serve all of Johor Bahru and surrounding areas including Pasir Gudang, Kulai, Senai, and more.
For outdoor events, we can reschedule to another date if weather conditions are unfavorable. Contact us to discuss.
Rental prices vary depending on the equipment and duration. WhatsApp us at +60 11-2066 2033 for a quote.
All our inflatables are regularly inspected, cleaned, and maintained. Safety is our top priority.
Yes, we provide inflatable rentals for both home parties and commercial events like school carnivals and corporate family days.
Standard rental is for a full day. Half-day and multi-day rentals are also available upon request.
For larger commercial events, we can provide trained operators. Please discuss this when booking.